SHIPPING

FREQUENTLY ASKED SHIPPING QUESTIONS:

 

1.How long will it take to get my ORDER?

Thanks for your support in ordering our items! We know you can’t wait to get your hands (or feet) on your new goodies, so we ship most orders within 3-5 business days. After shipped,normally you will get the package in 8-15 days.

 

2.Will I get a tracking number for my package?

Yep! We’ll send over your tracking information as soon as the shipping company update. You can also track your order on your account page too. There have tracking number after 5 days you’ve ordered normally. Please wait patiently for the package to be delivered.

 

3.Can I change my address or the order details?

YES,Please us with the correct shipping address before shipment.

About the order details ,please let us know which product you need to change the sizes or the color,or removing one of them.

 

Note:We can't change anything once your package shipped.

 

If you provided an incorrect shipping address at checkout and the package was not returned back to us, please contact your credit card company or financial institution to dispute the charges as we are unable to retract the order once it is processed.

 

If you want to add your order,please place a new order and contact us to cancel the last order.

 

If you have any question,just contact us : info@denepes.com